Refund Policy
Here's the modified Return and Refund Policy based on your requirements:
Return and Refund Policy
Effective Date: 02/01/2025
At Shopini, we prioritize customer satisfaction and aim to provide a seamless shopping experience. If you are not entirely satisfied with your purchase, we are here to help.
1. Eligibility for Returns:
- Items must be returned within 15 days of the delivery date.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- Sale items and accessories are non-returnable.
2. Refund Process:
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- Approved refunds will be processed within 7-10 business days to your original payment method.
- If the item does not have a quality issue, the refund will cover only the item price, excluding any return shipping costs.
3. Return Shipping:
- Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.
- If the item does not have a quality issue and the buyer wishes to return it, the buyer must bear the return shipping cost.
For assistance, contact us at shopini5520@gmail.com or call 6395981682.